Released by the organizers of
10th GCC e-Government & Telecom Forum

We welcome you to spend a few minutes of your time to complete this simple survey on the e-Government services provided by GCC Government departments.

This form should be filled by citizens, organizations and other customers from GCC Countries who has used regional e-government services on offer. Data gathered from this survey will help us better assess the status of e-government in the GCC region and predict future trends. 

 Please answer the following questions: 
1) Have you ever used an online service offered by a GCC e-government website?
Yes   No

2) Do you feel that GCC e-government websites offer better services to businesses than citizens?
Yes   No

3) Have you ever used  a GCC e-government website to make an online payment?
Yes   No

4) Do GCC e-Government websites offer some form of security policy and privacy policy?
Yes   No

5) Based on your experience, are there any sort of customer support offered via GCC e-government websites?
Yes   No

6)  Do you think it is correct for  e-Government websites in the GCC  to offer commercial advertising?
Yes   No

7) Do you get fast responses to email / online requests via e-Government websites in the GCC?
Yes   No

8)  Do GCC e-Government websites offer information in at least one foreign language?  
Yes   No

9) Do you feel there need to be a lot of improvement in the e-government services offered at the moment?
Yes   No

10) Do you think e-government has brought government services closer to citizens and businesses?
Yes   No

11) Have you felt that the current government professionals are incompetent to deliver quality e-government services?
Yes   No

12) Do you prefer a one-stop e-government portal rather than a collection of website representing each government department?
Yes   No

13) Do you think that government departments are incorporating the views of the public and local businesses in developing their e-government programs ?
Yes   No

14)  Do you agree that most of the e-government projects serve only limited members of the society?
Yes   No

15) Do you find regional e-Government websites easy to use and access information?
Yes   No

16) Do you feel that e-government has more to offer than just putting existing government services online?
Yes   No

17) How often you have failed to find information that you know is available on the e-government website?
Yes   No

18) Do you feel that GCC citizens more options to access to E-Government service via information kiosks and public access touch screens?
Yes   No

19) Suggest one e-Government service you have successfully used.   

20) Can you suggest 3 best e-government websites within the GCC?
1- 2- 3-

21) What are your three suggestions on GCC e-Government Projects?
1- 2- 3-